Question 1

What is serviced accommodation?

Accepted Answer

Serviced accommodation refers to fully furnished and equipped accommodation that is available for short-term or long-term stays. Serviced accommodation properties provide amenities similar to a hotel, but with the comfort and convenience of a home.

Question 2

What are the advantages of choosing serviced accommodation over a hotel?

Accepted Answer

Some advantages include more space, fully-equipped kitchens, cheaper nightly rates than hotels, separate living and sleeping areas, cost-effectiveness for longer stays, and a more homely atmosphere.

Question 3

How does pricing work for serviced accommodation?

Accepted Answer

Pricing for our serviced accommodation properties can vary based on location, size, amenities, and duration of stay. Generally, our rates are more competitive for longer stays.

Question 4

What amenities are typically included in serviced accommodation?

Accepted Answer

Common amenities include fully equipped kitchens, Wi-Fi, housekeeping services, utilities (e.g., water, electricity), linens and towels, and often access to fitness facilities and free parking.

Question 5

Do serviced accommodations offer cleaning services?

Accepted Answer

Yes as a full serviced accommodations provide we offer regular cleaning services, including changing of linens and towels. The frequency may vary depending on the length of stay.

Question 6

Can I cook my own meals in a serviced accommodation?

Accepted Answer

Yes, as serviced accommodation provider our kitchens are equipped with modern appliances and cooking utensils, allowing guests to prepare their own meals.

Question 7

Is there a minimum or maximum stay requirement for serviced accommodation?

Accepted Answer

The minimum stay we offer is 5 nights however this can vary with seasonality and maximum stay we offer is up to 9 months.

Question 8

Can I bring my pet to a serviced accommodation?

Accepted Answer

Some serviced accommodations are pet-friendly, but it's important to check with the provider beforehand to ensure they allow pets and to understand any associated fees or restrictions. As it stands we do not offer any pet-friendly serviced accommodation properties.

Question 9

Is there a difference between serviced apartments and extended stay hotels?

Accepted Answer

While both offer similar amenities, serviced apartments are typically more like a home, with separate living and sleeping areas, a fully-equipped kitchen, and more space. Extended stay hotels are designed with longer stays in mind but may have a more traditional hotel room layout.

Question 10

Are serviced accommodations suitable for business travelers?

Accepted Answer

Yes, serviced accommodations are often favoured by business travellers due to their convenience, extra space for work or meetings, and amenities like high-speed internet and work desks, we ensure that all our properties are acquired, designed and kitted out with business travellers and contractors in mind.

Question 11

How do I book a serviced accommodation?

Accepted Answer

You can book serviced accommodation through various channels, including online booking platforms, travel agencies, or book directly (please link ‘book directly’ to the booking page) through the accommodation provider's website or reservation team.

Question 12

What should I do if I have a problem during my stay in a serviced accommodation?

Accepted Answer

If you encounter any issues or have any concerns during your stay, contact the accommodation provider's customer service or front desk. They will assist you in resolving the matter, here at Solari Living we have a team that are on hand to help via the contact details sent in the checkin instructions.

Question 13

What is the cancellation policy for serviced accommodation?

Accepted Answer

The cancellation policy can vary depending on the provider and type of accommodation. It's important to review and understand the cancellation policy before making a reservation. Our cancellation policy here at Solari Living can be viewed via our terms and conditions page (link ‘terms and conditions page’)

Question 14

Do serviced accommodations offer discounts for longer stays?

Accepted Answer

Yes, many serviced accommodation providers offer discounts for extended stays. The specific discounts and conditions can vary, so it's best to inquire with the provider directly, here at Solari Living we offer up to 25% off longer stays depending on length of stay, number of guests and location.

Question 15

Can I request additional services or amenities during my stay?

Accepted Answer

Yes, some serviced accommodation providers are flexible and can accommodate additional requests for services or amenities. It's recommended to communicate your needs with the accommodation provider in advance, this is what we recommend when booking with us.

Question 16

How much rent do you offer?

Accepted Answer

There are several factors that come into play when agreeing on monthly rental figures such as, condition of the property, whether or not the property will be rented as part of fully furnished, facilities available amongst other factors. Here at Solari Living we use market data, forecasting spreadsheets and the help of our negotiation skills when it comes to agreeing on rent, these will all be used to ensure the figure agreed upon works for both parties.

Question 17

Who will be occupying the property?

Accepted Answer

As a  serviced accommodation company, our clientele primarily consists of contractors, corporate travellers, and relocators in need of temporary accommodation, as well as leisure guests seeking a comfortable and convenient stay. We take great care in ensuring the quality and security of our accommodations.
Before every check-in, we conduct a thorough vetting and background check for each guest. This process allows us to maintain a high standard of guests and provides us with a clear understanding of who will be occupying our properties at any given time. This proactive approach not only upholds the caliber of guests we host but also contributes to the safety and security of our properties and the surrounding communities. As a landlord your peace of mind is our priority, and we strive to provide a secure and pleasant experience for all our guests.

Question 18

What is the process?

Accepted Answer

1. Fill out our quick online application form in a matter of minutes. Following this, we'll schedule a viewing.

2. Receive Your Proposal

3. Within a day of the viewing, you'll receive your personalized offer. Take your time to deliberate or inquire further.

4. Secure Your Rent

If you choose to accept the offer, we can typically initiate the rental process with just 7 days' notice.

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